Effective Date: 01/09/2025
At Vintorra, we value your trust. Protecting your privacy and safeguarding your personal information is our top priority. This Privacy Policy explains how we collect, use, and protect your data when you shop with us.
1. Information We Collect
We may collect the following information when you interact with our website or place an order:
- Name, email address, phone number, and shipping/billing address.
- Payment details (processed securely via trusted payment gateways — we never store your card details).
- Order history and shopping preferences.
- Technical information such as IP address, browser type, and cookies to enhance your browsing experience.
2. How We Use Your Information
Your information will only be used for the following purposes:
- To process and deliver your orders.
- To provide customer support and resolve issues.
- To send order updates, confirmations, and shipping details.
- To improve our products, services, and website functionality.
- To send promotional offers, newsletters, or marketing updates (only if you opt in).
- To prevent fraud and ensure website security.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal data. Information may only be shared with trusted third parties in the following cases:
- With payment partners to securely process transactions.
- With courier or logistics partners to deliver your orders.
- With marketing or communication service providers (if you opt in to receive promotions).
- With legal authorities if required by applicable law.
4. Cookies & Tracking
- Our website uses cookies to enhance your shopping experience.
- Cookies help us remember your preferences and provide personalized offers.
- You may disable cookies anytime through your browser settings, though this may affect website functionality.
5. Data Protection & Security
We take strict measures to protect your personal data:
- All transactions are encrypted using SSL (Secure Socket Layer) technology.
- Sensitive payment details are never stored on our servers.
- Access to your personal information is restricted and secured.
6. Your Rights
You have the right to:
- Request access to your personal data.
- Ask us to update or correct your details.
- Opt out of promotional messages at any time.
- Request deletion of your personal data (except where retention is required by law).
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or store personal data from children.
8. Changes to This Policy
Vintorra reserves the right to update or amend this Privacy Policy when necessary. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: info@vintorra.in
- WhatsApp: +91 9026959843